We are familiar with the entire Survey and Mapping product line and can usually help determine the extent of repairs by discussing the problem over the phone and sometimes can solve the problem without you having to ship us the units.

Once it has been determined that the equipment needs to come in we will issue an RMA (Return Material Authorization) number. To issue an RMA, we will need the model and serial number of the equipment and a detailed description of the malfunction.

Once the equipment is received and the technician has had ample time to test the equipment we will provide the customer with an estimated repair cost prior to completion of repairs. Based on availability we are also able to offer rental units at a discounted rate.